policies and procedures

Service Satisfaction

I want you to love your hair! If you are unhappy with any of your services please contact me within 7 days of the original service. I am happy to make any adjustments needed to achieve the desire hairstyle and color that was discussed during the consultation.

Cancellations/ no-shows

I understand that unplanned problems arise. However, I hold the appointment just for you and ask if you must cancel or reschedule any appointment please provide me with at least 24 hours notice. That way I will be able to adjust my schedule accordingly and may be able to accommodate clients waiting to come in. Less than 24 hours notice will incur a fee of 50% of your scheduled services paid in order to reschedule. Confirmation reminders are sent out 2 days prior to your scheduled appointment as a courtesy. Please arrive on time for your scheduled appointment or adjustments may need to be made to ensure I don't run late for my next appointment. Two no show appointments will terminate business together. Thank you for your understanding.

Thank you for your business

  DeLuco's Hair Design

1262 Hartford Tnpk. Vernon, CT 06238   delucoshairdesign@gmail.com

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